SHIPPING POLICY

We aim to process and ship all orders within 10 business days. Please note that for certain made-to-order or customized items, delivery may take slightly longer.
As I am often abroad for work, shipping may occasionally take a bit more time — in that case, you will be notified if your order cannot be shipped within the usual 10 business days.

Once your order has been shipped, you will receive a confirmation email with tracking information (if applicable), so you can follow your package on its way to you.

If your order arrives damaged, please contact us immediately at hello@liz-objets.com. Make sure to include clear photos of the damage and the packaging, so we can provide a prompt solution, such as a replacement item or a refund.

If you have any questions about your order or delivery time, feel free to contact us — we're happy to help.

RETURNS

If you are not completely satisfied with your purchase, you may return the product(s) within 14 days of receipt for a refund or exchange, provided the items are unused and in their original packaging.

To initiate a return, please contact us at hello@liz-objets.com with your order details.
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

Refunds will be processed once we receive and inspect the returned items.